FAQ'S

How do i make a booking?

To secure a booking submit your order via the website or DM us on our socials.

Is there a minimum hire?

Yes,

Dry Hire/Pickup: $300.00 plus GST

Delivery: $500.00 plus GST.

Do you require a deposit when placing an order?

Yes we do. When you make your initial booking for hire, you will be given 48 hours to provide a 50% deposit. This will keep your booking secured in the case of further enquiries for your booking date.

Is there a bond payable?

Yes, there is a minimum $250 bond on hire items. Bonds are fully refundable on return of items in original condition minus fair wear and tear.

What payment options are available?

Bank Transfer

What are your delivery costs?

Yes, delivery at an additional cost. Our minimum hire for delivery is $150.

Pickup is available from Middleton Grange

0-20km - $150

21-30km - $180

31-40km - $240

41-50km - $300

51-60km - $360

61-70km - $400

71-80km - $460

For deliveries beyond 80km, please email us for a custom quote.

Do you provide DIY Packages?

Yes, we do provide both floral and balloon packages that you are able to fit into a mid sized SVU or larger. See packages for more details.

Please note this package is for pick-up only from Middleton Grange or Prestons

What are your trading hours?

We operate 7 days a week and there are no set trading hours as we are currently trading appointment-only. We provides customers with the flexibility of picking up or delivery outside of the normal hours, just let us know prior to arrange a convenient time.